Hokie Passport Services Parent FAQ

Shortly after Hokie Passport Services receives official notification of your separation from the university, any Hokie Passport Account and Dining Dollars/Flex Additions funds will be credited to your student account at the University Bursar less a $15 processing fee per account.

Is it possible that you are attempting to access the Hokie Passport Authorized Depositor system using your University Bursar Authorized Payer credentials? To allow you to make deposits into your student’s accounts (Dining Dollars or Flex Additions and Hokie Passport account), he/she will need to make you an Authorized Depositor on our system. This is completely separate from being an Authorized Payer for paying tuition at the Bursar’s Office, so we suggest trying to create a different username/password to eliminate potential issues. Step-by-step instructions regarding Guests may be found in our Online Deposit Guide. If this was not the issue and you were using the correct credentials, we recommend having your student remove and reauthorize you. Unfortunately, we cannot access login credentials.

Unfortunately, all deposits are final once a confirmation number or receipt has been generated. We apologize for any inconvenience.

Remember that Hokie Passport Account funds will roll from semester to semester until graduation or formal separation. Dining Dollars and Flex Additions will also roll from semester to semester until formal separation from the university. Note that if a student elects not to purchase one of the three major dining plans (Major, Mega, or Premium Flex) in a given semester, any Flex Additions will revert to Dining Dollars.

Effective May 28, 2013, students must complete the FERPA Disclosure form via HokieSpa to grant authorization for Hokie Passport Services to release any information to a third party (parents, guardians, spouses, etc.). Hokie Passport Services Parent Permission forms (blue forms) will no longer be valid. Please direct all questions about this procedure to the Registrar’s Office at registrar@vt.edu or (540) 231-6251.

Authorized parents/guardians can obtain a report showing their student's transactions by sending an email request to hokiepassport@vt.edu. Be sure to list your student's name, ID number, time period needed, the type of account(s) transactions you need (i.e. dining plan, Hokie Passport Account, Dining Dollars), and (beginning May 28, 2013) your FERPA passcode

Click here to obtain detailed instructions on how to make deposits as an Authorized Depositor. Your student must make you an Authorized Depositor before you can make any online deposits.

Funds deposited online will be available the next business day.

Deposits can be added in person, via US Mail, or online.

The Hokie Passport Account may be used for university vending, laundries, bookstores, photocopying, at numerous retail locations on and off campus, and in university dining facilities. The Dining Dollars Account may only be used in all Student Programs dining facilities. Transfers between the two accounts may not be made and cash cannot be withdrawn from either account.

Yes, Hokie Passport funds will carry from semester to semester until your student graduates or is no longer affiliated with the university.

Click here for a listing of merchant on and off the Virginia Tech Campus that accept the Hokie Passport Account.

Shortly after Hokie Passport Services receives official notification of your separation from the university, any Hokie Passport Account and Dining Dollars/Flex Additions funds will be credited to your student account at the University Bursar less a $15 processing fee per account.

Is it possible that you are attempting to access the Hokie Passport Authorized Depositor system using your University Bursar Authorized Payer credentials? To allow you to make deposits into your student’s accounts (Dining Dollars or Flex Additions and Hokie Passport account), he/she will need to make you an Authorized Depositor on our system. This is completely separate from being an Authorized Payer for paying tuition at the Bursar’s Office, so we suggest trying to create a different username/password to eliminate potential issues. Step-by-step instructions regarding Guests may be found in our Online Deposit Guide. If this was not the issue and you were using the correct credentials, we recommend having your student remove and reauthorize you. Unfortunately, we cannot access login credentials.

Unfortunately, all deposits are final once a confirmation number or receipt has been generated. We apologize for any inconvenience.

Remember that Hokie Passport Account funds will roll from semester to semester until graduation or formal separation. Dining Dollars and Flex Additions will also roll from semester to semester until formal separation from the university. Note that if a student elects not to purchase one of the three major dining plans (Major, Mega, or Premium Flex) in a given semester, any Flex Additions will revert to Dining Dollars.

Effective May 28, 2013, students must complete the FERPA Disclosure form via HokieSpa to grant authorization for Hokie Passport Services to release any information to a third party (parents, guardians, spouses, etc.). Hokie Passport Services Parent Permission forms (blue forms) will no longer be valid. Please direct all questions about this procedure to the Registrar’s Office at registrar@vt.edu or (540) 231-6251.

Authorized parents/guardians can obtain a report showing their student's transactions by sending an email request to hokiepassport@vt.edu. Be sure to list your student's name, ID number, time period needed, the type of account(s) transactions you need (i.e. dining plan, Hokie Passport Account, Dining Dollars), and (beginning May 28, 2013) your FERPA passcode

Click here to obtain detailed instructions on how to make deposits as an Authorized Depositor. Your student must make you an Authorized Depositor before you can make any online deposits.

Funds deposited online will be available the next business day.

Deposits can be added in person, via US Mail, or online.

The Hokie Passport Account may be used for university vending, laundries, bookstores, photocopying, at numerous retail locations on and off campus, and in university dining facilities. The Dining Dollars Account may only be used in all Student Programs dining facilities. Transfers between the two accounts may not be made and cash cannot be withdrawn from either account.

Dining Dollars are funds deposited to a student’s account to be used at Dining Services dining centers. These funds roll from semester to semester until graduation or formal separation from the university and purchases made using student Dining Dollars receive a 5% discount. A dining plan is billed to your student account and operates similarly – as a debit plan – but can receive different discounts based on the type of dining plan.

Unfortunately, we are unable to mail ID Cards/Badges. We must verify your identity in person prior to releasing your ID Card/Badge.

Click here to obtain detailed instructions on how to make deposits as an Authorized Depositor. Your student must make you an Authorized Depositor before you can make any online deposits.