Parents/Family

FAQs

Check out the questions that other people are asking.

Online Deposit Guide

Deposits, Balances & Transactions

Authorized Guests will use this portal to make deposits, view balances, and view transactions on behalf of their student. Be sure to bookmark it!

Dining Plan Selection Advisor

Not sure which dining plan is right for your student? Answering a few simple questions regarding your student's dining habits will provide a recommendation through this easy to use, fun tool.

Dining Plans

Locate a wealth of information regarding dining plans through the Dining Services website.

FERPA Passcodes

You'll need one of these to speak to HPS or other university areas about your student's accounts. What is a FERPA passcode and why do I need one? Find out here.

Office of Family Relations

The Office of Family Relations can be the first point of contact for many families. Check out their page to subscribe to the highly informative Hokie Family eNewsletter and more!

Authorized Payer Information