Location:

Main Office
Hokie Passport Services (MC 0268)
Student Services Building, STE 100, Virginia Tech
800 Washington Street, SW, Blacksburg, VA 24061
Campus Map (Building 192)
Google Map

Northern Virginia Campus
Hokie One Stop
Innovation Campus Academic Building One
3625 Potomac Ave, 2nd Floor
Alexandria, VA 22305
Google Map

Parking:

Coliseum Lot parking is available to patrons with a valid Faculty/Staff, Faculty/Staff Carpool, Visitor, Commuter/Graduate, or Commuter Graduate Carpool parking permit. Limited metered parking is also available. Weekday visitors must obtain a parking pass at the Visitor and Undergraduate Admissions Center or use the Park Mobile app. Additional information on Visitor Parking is available through Parking Services.

Hours of Operation:

Monday-Friday
8:00am-4:30pm
No appointment is necessary, but advance notice for large groups is appreciated!
Refer to official university status for additional closures.

After Hours Resources:

Deposits
Hokie Passport Account and Dining Dollars/Flex Addition deposits may be made using the Cash to Card machines located on campus or online using credit/debit card or eCheck. All Cash to Card machines are accessible based on individual facility operating hours.

IDs & Accounts
Students may deactivate lost/stolen IDs immediately online by logging into www.hokiepassport.vt.edu. If an on-campus student has a lost/stolen ID after hours and needs assistance getting into their residence hall, they may contact their Resident Advisor or use the Mobile ID app on their smartphone. If a student has a lost/stolen ID after-hours and would like to use their dining plan, they may visit Owens Food Court to complete a Lost Card Disclaimer. A Lost Card Disclaimer will allow a student with a lost or stolen Hokie Passport to dine at Owens Food Court or D2 using their dining plan. Students will be required to obtain a new Hokie Passport by 4:30pm the following business day and return to the dining center used to ensure that their account has been updated appropriately.

Username & Password Assistance/General IT Support
4Help offers IT support for the university community at 4Help or (540) 231-4357.